The UKGC flagged seven cases between 2014 and 2017 where Ladbrokes Coral had failed to identify and interact with at-risk customers. These included one gambler who lost \u00a398,000 ($119,000) in less than three years, while having 460 attempted deposits declined by his bank.<\/p>\n
Another lost \u00a31.5 million ($1.8 million) over a similar period, despite exhibiting behavior that should have raised alarm bells, such as logging into his betting account ten times a day.<\/p>\n
\n
GVC, which acquired Ladbrokes Coral last year for \u00a33.2 billion ($3.8 billion) after the infractions took place, is at the head of a charm offensive, which the industry hopes will curb further regulatory reforms that could restrict industry growth and innovation.<\/p>\n<\/div>\n
Amid calls for the imposition of a mandatory betting levy to fund problem gambling programs, the five biggest operators, led by GVC, have pledged to increase the voluntary levy tenfold, from 0.1 percent of gross gaming revenue to 1 percent over the next five years.<\/p>\n
This would ultimately increase the fund from the \u00a310 million ($12 million) raised last year to \u00a3100 million ($120 million) a year by 2024.<\/p>\n
The UKGC has said that, collectively, gambling charities need around \u00a370 million ($85 million) a year to provide the necessary staff, research, and treatment to better understand and combat problem gambling.<\/p>\n","protected":false},"excerpt":{"rendered":"
Complaints by customers about UK-facing sports betting companies have skyrocketed by almost 5,000 percent in the past five years. But Neil McArthur, the chief executive of the UK Gambling Commission (UKGC) , says that is probably a good thing. Figures obtained by BBC current affairs program Panorama, which aired Monday, reveal there were an extraordinary […]<\/p>\n","protected":false},"author":36,"featured_media":111955,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19,13592],"tags":[],"acf":[],"yoast_head":"\n
Complaints Against UK Operators Rocket 5,000 Percent in Five Years<\/title>\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n\n\n\n\n\n\t\n\t\n\t\n