{"id":114298,"date":"2019-09-06T14:50:56","date_gmt":"2019-09-06T21:50:56","guid":{"rendered":"https:\/\/www.casino.org\/news\/?p=114298"},"modified":"2019-09-06T16:11:38","modified_gmt":"2019-09-06T23:11:38","slug":"everymatrix-gambling-license-suddenly-suspended-by-ukgc","status":"publish","type":"post","link":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/","title":{"rendered":"EveryMatrix Gambling License Suddenly Suspended by UK Regulator Following Compliance Probe"},"content":{"rendered":"

On Thursday, the UK Gambling Commission suspended the license of EveryMatrix. The company is a significant supplier of technology to the online gaming industry, as well as an operator of B2C white-label brands, including the online casino platform of SportingIndex, the market-leading spread-betting platform in the UK.<\/p>\n

\"EveryMatrix\"
For EveryMatrix, everything is possible — even license suspension by a vengeful gambling regulator. The company\u2019s white-label operations were forced to stop taking bets on Thursday. (Image: EveryMatrix)<\/figcaption><\/figure>\n

While the reasons behind the suspension are not completely clear, the regulator said its decision followed \u201ccompliance activity which included examining [EveryMatrix’s] customer interaction framework.\u201d<\/p>\n

As a condition of their licensing, operators are required to comply with KYC (know your customer) requirements, which involves monitoring customers for behavioral signals that could indicate problem gambling, and intervening when those red flags appear.<\/p>\n

This also applies to anti-money laundering (AML) regulations. Operators must establish the source of customer funds when large or otherwise suspicious transactions occur.<\/p>\n

Existing Bets Honored<\/strong><\/h2>\n

The UKGC said the suspension relates only to EveryMatrix\u2019s B2C operations, not B2B. As a software supplier, its clients include the state-owned Norwegian lottery operator, NorskTipping, and Adjarabet, one of the biggest players in Eastern Europe, which was acquired by Paddy Power Betfair (now Flutter) earlier this year.<\/p>\n

As a B2C white-label operator, EveryMatrix is responsible for the Bookee.co.uk, Pwrbet.com, Fantasino.com, Playfrank.com, Casino.Sportingindex.com, Westcasino.com, Dragonaraonline.com, Jetbull.com, Mrwin.com and Casinomulti.com brands, all of which were forced to stop taking bets on Thursday.<\/p>\n

The company said in a statement that all ante-post bets (bets placed in advance of an event) will be honored and that all players will have access to their accounts to withdraw their funds during the suspension period.<\/p>\n

During this period EveryMatrix will continue to deliver a fair and safe experience to its players,\u201d the company said in a statement. \u201cAll players will be able to access their accounts and withdraw any funds held in it at any time.”<\/p><\/blockquote>\n

EveryMatrix emphasized that the suspension is not related to any failed technical audit of its software, and stressed its B2B licenses \u201cremain active, and the company continues to provide gambling software to UK licensed operators.\u201d<\/p>\n

Political Backlash<\/strong><\/h2>\n

Several major companies have been sanctioned by the UKGC in recent years for non-compliance, including 888.com, William Hill, Ladbrokes, and Paddy Power Betfair. But license suspensions during investigations are relatively rare.<\/p>\n

The UKGC has upped its enforcement action \u2013 and financial penalties \u2013 against errant operators in the face of a political backlash against the country’s liberal online gambling laws.<\/p>\n

In August 2017, UKGC issued its highest ever fine \u2013 \u00a37.8 million (then $10.2 million) \u2013 to 888 Holdings, but it did not suspend the company\u2019s license. Nor has it suspended licenses before issuing tens of millions in fines to<\/a> operators since.<\/p>\n

This may not be a reflection of the seriousness of EveryMatrix\u2019s transgression, but rather an indication of a change of policy by the regulator \u2013 a new willingness to suspend licenses while investigations are in process.<\/p>\n

It may also suggest a renewed focus on white-label operators in general. In the past few weeks, the UKGC has suspended the operations of 1XBET and Blackbe<\/a>t, pending investigation. Both are white-label partners of software provider FSB Tech.<\/p>\n","protected":false},"excerpt":{"rendered":"

On Thursday, the UK Gambling Commission suspended the license of EveryMatrix. The company is a significant supplier of technology to the online gaming industry, as well as an operator of B2C white-label brands, including the online casino platform of SportingIndex, the market-leading spread-betting platform in the UK. While the reasons behind the suspension are not […]<\/p>\n","protected":false},"author":36,"featured_media":114299,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,13592],"tags":[],"acf":[],"yoast_head":"\nEveryMatrix Gambling License Suddenly Suspended by UKGC<\/title>\n<meta name=\"description\" content=\"EveryMatrix gambling license has been suspended by the UKGC following an investigation into its customer interaction framework\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EveryMatrix Gambling License Suddenly Suspended by UKGC\" \/>\n<meta property=\"og:description\" content=\"EveryMatrix gambling license has been suspended by the UKGC following an investigation into its customer interaction framework\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/\" \/>\n<meta property=\"og:site_name\" content=\"Casino.org\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Casino.OrgNews\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-06T21:50:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-09-06T23:11:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/09\/every.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"559\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Philip Conneller\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@casinoorgphilc\" \/>\n<meta name=\"twitter:site\" content=\"@Casino_Org\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Philip Conneller\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/\",\"url\":\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/\",\"name\":\"EveryMatrix Gambling License Suddenly Suspended by UKGC\",\"isPartOf\":{\"@id\":\"https:\/\/www.casino.org\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/09\/every.png\",\"datePublished\":\"2019-09-06T21:50:56+00:00\",\"dateModified\":\"2019-09-06T23:11:38+00:00\",\"author\":{\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b\"},\"description\":\"EveryMatrix gambling license has been suspended by the UKGC following an investigation into its customer interaction framework\",\"breadcrumb\":{\"@id\":\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#primaryimage\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/09\/every.png\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/09\/every.png\",\"width\":1200,\"height\":559,\"caption\":\"For EveryMatrix, everything is possible -- even license suspension by a vengeful gambling regulator. The company\u2019s white-label operations were forced to stop taking bets on Thursday. (Image: EveryMatrix)\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"News\",\"item\":\"https:\/\/www.casino.org\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Regulation\",\"item\":\"https:\/\/www.casino.org\/news\/regulation\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"EveryMatrix Gambling License Suddenly Suspended by UK Regulator Following Compliance Probe\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.casino.org\/news\/#website\",\"url\":\"https:\/\/www.casino.org\/news\/\",\"name\":\"Casino.org\",\"description\":\"Latest Casino and Gaming News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.casino.org\/news\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b\",\"name\":\"Philip Conneller\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png\",\"caption\":\"Philip Conneller\"},\"description\":\"In Philip Conneller\u2019s eight years with Casino.org, he has covered the gaming industry from Las Vegas to Macau and everything in between. He currently focuses his coverage on gaming law, white-collar crime, global money laundering, tribal gaming, politics, and regulation. Philip was the original features editor for poker\u2019s Bluff Magazine and editor for Bluff Europe, which he helped launch. His writing has also been featured in ESPN, Forbes, Time Out, The Sun, and The Daily Star, as well as iGaming Business, eGaming Review, and numerous other industry news and tech websites. His news stories for Casino.org\/news have been linked by The Washington Post, The Daily Mail, People Magazine, and Jimmy Fallon's Tonight Show, among many others. Philip once won $20,000 with 7-2 off-suit. He has been reprimanded for unwittingly playing Elton John\u2019s piano on two separate occasions on both sides of the Atlantic. He became a writer because he is a lousy pianist. Philip lives outside London with his wife and children, where he spends his time agonizing about Arsenal FC. Contact Philip at philip.conneller@casino.org.\",\"sameAs\":[\"https:\/\/muckrack.com\/philip-conneller\",\"https:\/\/www.linkedin.com\/in\/philip-conneller-1495a48\/?originalSubdomain=uk\",\"https:\/\/x.com\/casinoorgphilc\"],\"url\":\"https:\/\/www.casino.org\/news\/author\/phillip-conneller\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"EveryMatrix Gambling License Suddenly Suspended by UKGC","description":"EveryMatrix gambling license has been suspended by the UKGC following an investigation into its customer interaction framework","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/","og_locale":"en_US","og_type":"article","og_title":"EveryMatrix Gambling License Suddenly Suspended by UKGC","og_description":"EveryMatrix gambling license has been suspended by the UKGC following an investigation into its customer interaction framework","og_url":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/","og_site_name":"Casino.org","article_publisher":"https:\/\/www.facebook.com\/Casino.OrgNews","article_published_time":"2019-09-06T21:50:56+00:00","article_modified_time":"2019-09-06T23:11:38+00:00","og_image":[{"width":1200,"height":559,"url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/09\/every.png","type":"image\/png"}],"author":"Philip Conneller","twitter_card":"summary_large_image","twitter_creator":"@casinoorgphilc","twitter_site":"@Casino_Org","twitter_misc":{"Written by":"Philip Conneller","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/","url":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/","name":"EveryMatrix Gambling License Suddenly Suspended by UKGC","isPartOf":{"@id":"https:\/\/www.casino.org\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#primaryimage"},"image":{"@id":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#primaryimage"},"thumbnailUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/09\/every.png","datePublished":"2019-09-06T21:50:56+00:00","dateModified":"2019-09-06T23:11:38+00:00","author":{"@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b"},"description":"EveryMatrix gambling license has been suspended by the UKGC following an investigation into its customer interaction framework","breadcrumb":{"@id":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#primaryimage","url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/09\/every.png","contentUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/09\/every.png","width":1200,"height":559,"caption":"For EveryMatrix, everything is possible -- even license suspension by a vengeful gambling regulator. The company\u2019s white-label operations were forced to stop taking bets on Thursday. (Image: EveryMatrix)"},{"@type":"BreadcrumbList","@id":"https:\/\/www.casino.org\/news\/everymatrix-gambling-license-suddenly-suspended-by-ukgc\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"News","item":"https:\/\/www.casino.org\/news\/"},{"@type":"ListItem","position":2,"name":"Regulation","item":"https:\/\/www.casino.org\/news\/regulation\/"},{"@type":"ListItem","position":3,"name":"EveryMatrix Gambling License Suddenly Suspended by UK Regulator Following Compliance Probe"}]},{"@type":"WebSite","@id":"https:\/\/www.casino.org\/news\/#website","url":"https:\/\/www.casino.org\/news\/","name":"Casino.org","description":"Latest Casino and Gaming News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.casino.org\/news\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b","name":"Philip Conneller","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/image\/","url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png","contentUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png","caption":"Philip Conneller"},"description":"In Philip Conneller\u2019s eight years with Casino.org, he has covered the gaming industry from Las Vegas to Macau and everything in between. He currently focuses his coverage on gaming law, white-collar crime, global money laundering, tribal gaming, politics, and regulation. Philip was the original features editor for poker\u2019s Bluff Magazine and editor for Bluff Europe, which he helped launch. His writing has also been featured in ESPN, Forbes, Time Out, The Sun, and The Daily Star, as well as iGaming Business, eGaming Review, and numerous other industry news and tech websites. His news stories for Casino.org\/news have been linked by The Washington Post, The Daily Mail, People Magazine, and Jimmy Fallon's Tonight Show, among many others. Philip once won $20,000 with 7-2 off-suit. He has been reprimanded for unwittingly playing Elton John\u2019s piano on two separate occasions on both sides of the Atlantic. He became a writer because he is a lousy pianist. Philip lives outside London with his wife and children, where he spends his time agonizing about Arsenal FC. Contact Philip at philip.conneller@casino.org.","sameAs":["https:\/\/muckrack.com\/philip-conneller","https:\/\/www.linkedin.com\/in\/philip-conneller-1495a48\/?originalSubdomain=uk","https:\/\/x.com\/casinoorgphilc"],"url":"https:\/\/www.casino.org\/news\/author\/phillip-conneller\/"}]}},"_links":{"self":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/posts\/114298"}],"collection":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/comments?post=114298"}],"version-history":[{"count":0,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/posts\/114298\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/media\/114299"}],"wp:attachment":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/media?parent=114298"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/categories?post=114298"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/tags?post=114298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}