{"id":151599,"date":"2020-10-09T07:30:47","date_gmt":"2020-10-09T14:30:47","guid":{"rendered":"https:\/\/www.casino.org\/news\/?p=151599"},"modified":"2020-10-09T08:09:09","modified_gmt":"2020-10-09T15:09:09","slug":"betfred-customer-seeking-2-million-summary-judgment-over-jackpot","status":"publish","type":"post","link":"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/","title":{"rendered":"Betfred Customer Seeking \u00a32 Million Summary Judgment Over Malfunctioning Jackpot"},"content":{"rendered":"

A former Betfred customer<\/a> who says he won \u00a31.7 million ($2.2 million) playing a progressive jackpot game at the British bookie’s<\/a> online casino will have his day in court.<\/p>\n

\"Betfred
Andrew Green says life has been \u201chorrendous\u201d since he hit the phantom jackpot at Betfred. (Image: BBC)<\/figcaption><\/figure>\n

Andrew Green, 53, says he thought all his Christmases had come at once when he appeared to hit the jackpot on Frankie Dettori\u2019s Magic Seven Blackjack while playing on his cell phone.<\/p>\n

The Lincolnshire, UK man extended his overdraft and spent \u00a32,500 celebrating, only to be contacted by the company four days later to be told the game had suffered a software malfunction and \u201cno legitimate jackpot win occurred.\u201d<\/p>\n

Next week, the UK\u2019s High Court will hear what Green\u2019s lawyer, Peter Coyle, says could be a landmark case, because it\u2019s the first time that Betfred\u2019s terms and conditions have been held up to judicial scrutiny.<\/p>\n

Green is seeking a summary judgment awarding him $2 million to cover interests and court costs.<\/p>\n

No Evidence from Betfred<\/strong><\/h2>\n

\u201cI could not believe what I had won,\u201d Green told The Daily Mirror.<\/em> \u201cI phoned Betfred and even got them to read back to me the final figure and that\u2019s when they first congratulated me.<\/p>\n

\u201cI am a single parent. I\u2019ve had four heart attacks and received heart treatment 11 times, and all of a sudden, I thought my life was going to be a lot better,\u201d he continued.<\/p>\n

It\u2019s been horrendous. There\u2019s been times when I wished I had not even won the money,\u201d he added.<\/strong><\/p><\/blockquote>\n

Betfred contests that he didn\u2019t win the money. But the operator has failed to provide evidence of the game\u2019s alleged malfunction because it\u2019s licensed from software giant Playtech, which supplies the same game to numerous online casinos.<\/p>\n

Betfred does not have evidence of the glitch and says it has no contractual entitlement to ask Playtech to provide it.<\/p>\n

All Pays and Plays<\/strong><\/h2>\n

Recent cases in which gamblers have sued operators over slot malfunctions have not gone well for the gamblers, and generally speaking, a malfunction voids all pays and plays.<\/p>\n

But Coyle thinks this one may be different, although he acknowledges the legal strategy is risky.<\/p>\n

An application for summary judgement is a high-risk strategy, because we have to satisfy the judge that Betfred has no chance at all of defending its position at a full trial,” he told The Mirror.<\/em><\/strong><\/p><\/blockquote>\n

\u201cTo do that, we have to accept Betfred\u2019s case as it’s been presented to the court; namely that the blackjack game malfunctioned in some way.<\/p>\n

\u201cWhile Betfred\u2019s betting terms and conditions are incredibly complicated and span across numerous different documents, we are confident that, on their proper construction, the terms simply don\u2019t allow for Betfred to withhold payment when the alleged glitch is within Playtech\u2019s game and not Betfred\u2019s own software.\u201d<\/p>\n

Green was offered a \u00a360,000 settlement from Betfred with a non-disclosure agreement, but he turned it down.<\/p>\n","protected":false},"excerpt":{"rendered":"

A former Betfred customer who says he won \u00a31.7 million ($2.2 million) playing a progressive jackpot game at the British bookie’s online casino will have his day in court. Andrew Green, 53, says he thought all his Christmases had come at once when he appeared to hit the jackpot on Frankie Dettori\u2019s Magic Seven Blackjack […]<\/p>\n","protected":false},"author":36,"featured_media":151600,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19,60],"tags":[],"acf":[],"yoast_head":"\nBetfred Customer Seeking \u00a32 Million Summary Judgment Over Jackpot<\/title>\n<meta name=\"description\" content=\"Betfred customer Andrew Green believes he is owned \u00a32 million over a malfunctioning jackpot and will have day in court.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Betfred Customer Seeking \u00a32 Million Summary Judgment Over Jackpot\" \/>\n<meta property=\"og:description\" content=\"Betfred customer Andrew Green believes he is owned \u00a32 million over a malfunctioning jackpot and will have day in court.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/\" \/>\n<meta property=\"og:site_name\" content=\"Casino.org\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Casino.OrgNews\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-09T14:30:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-09T15:09:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2020\/10\/GREEN.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"976\" \/>\n\t<meta property=\"og:image:height\" content=\"549\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Philip Conneller\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@casinoorgphilc\" \/>\n<meta name=\"twitter:site\" content=\"@Casino_Org\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Philip Conneller\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/\",\"url\":\"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/\",\"name\":\"Betfred Customer Seeking \u00a32 Million Summary Judgment Over Jackpot\",\"isPartOf\":{\"@id\":\"https:\/\/www.casino.org\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2020\/10\/GREEN.jpg\",\"datePublished\":\"2020-10-09T14:30:47+00:00\",\"dateModified\":\"2020-10-09T15:09:09+00:00\",\"author\":{\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b\"},\"description\":\"Betfred customer Andrew Green believes he is owned \u00a32 million over a malfunctioning jackpot and will have day in court.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#primaryimage\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2020\/10\/GREEN.jpg\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2020\/10\/GREEN.jpg\",\"width\":976,\"height\":549,\"caption\":\"Andrew Green says life has been \u201chorrendous\u201d since he hit the phantom jackpot at Betfred. (Image: BBC)\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"News\",\"item\":\"https:\/\/www.casino.org\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Legal\",\"item\":\"https:\/\/www.casino.org\/news\/legal\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Betfred Customer Seeking \u00a32 Million Summary Judgment Over Malfunctioning Jackpot\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.casino.org\/news\/#website\",\"url\":\"https:\/\/www.casino.org\/news\/\",\"name\":\"Casino.org\",\"description\":\"Latest Casino and Gaming News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.casino.org\/news\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b\",\"name\":\"Philip Conneller\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png\",\"caption\":\"Philip Conneller\"},\"description\":\"In Philip Conneller\u2019s eight years with Casino.org, he has covered the gaming industry from Las Vegas to Macau and everything in between. He currently focuses his coverage on gaming law, white-collar crime, global money laundering, tribal gaming, politics, and regulation. Philip was the original features editor for poker\u2019s Bluff Magazine and editor for Bluff Europe, which he helped launch. His writing has also been featured in ESPN, Forbes, Time Out, The Sun, and The Daily Star, as well as iGaming Business, eGaming Review, and numerous other industry news and tech websites. His news stories for Casino.org\/news have been linked by The Washington Post, The Daily Mail, People Magazine, and Jimmy Fallon's Tonight Show, among many others. Philip once won $20,000 with 7-2 off-suit. He has been reprimanded for unwittingly playing Elton John\u2019s piano on two separate occasions on both sides of the Atlantic. He became a writer because he is a lousy pianist. Philip lives outside London with his wife and children, where he spends his time agonizing about Arsenal FC. Contact Philip at philip.conneller@casino.org.\",\"sameAs\":[\"https:\/\/muckrack.com\/philip-conneller\",\"https:\/\/www.linkedin.com\/in\/philip-conneller-1495a48\/?originalSubdomain=uk\",\"https:\/\/x.com\/casinoorgphilc\"],\"url\":\"https:\/\/www.casino.org\/news\/author\/phillip-conneller\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Betfred Customer Seeking \u00a32 Million Summary Judgment Over Jackpot","description":"Betfred customer Andrew Green believes he is owned \u00a32 million over a malfunctioning jackpot and will have day in court.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Betfred Customer Seeking \u00a32 Million Summary Judgment Over Jackpot","og_description":"Betfred customer Andrew Green believes he is owned \u00a32 million over a malfunctioning jackpot and will have day in court.","og_url":"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/","og_site_name":"Casino.org","article_publisher":"https:\/\/www.facebook.com\/Casino.OrgNews","article_published_time":"2020-10-09T14:30:47+00:00","article_modified_time":"2020-10-09T15:09:09+00:00","og_image":[{"width":976,"height":549,"url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2020\/10\/GREEN.jpg","type":"image\/jpeg"}],"author":"Philip Conneller","twitter_card":"summary_large_image","twitter_creator":"@casinoorgphilc","twitter_site":"@Casino_Org","twitter_misc":{"Written by":"Philip Conneller","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/","url":"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/","name":"Betfred Customer Seeking \u00a32 Million Summary Judgment Over Jackpot","isPartOf":{"@id":"https:\/\/www.casino.org\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#primaryimage"},"image":{"@id":"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#primaryimage"},"thumbnailUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2020\/10\/GREEN.jpg","datePublished":"2020-10-09T14:30:47+00:00","dateModified":"2020-10-09T15:09:09+00:00","author":{"@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b"},"description":"Betfred customer Andrew Green believes he is owned \u00a32 million over a malfunctioning jackpot and will have day in court.","breadcrumb":{"@id":"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#primaryimage","url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2020\/10\/GREEN.jpg","contentUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2020\/10\/GREEN.jpg","width":976,"height":549,"caption":"Andrew Green says life has been \u201chorrendous\u201d since he hit the phantom jackpot at Betfred. (Image: BBC)"},{"@type":"BreadcrumbList","@id":"https:\/\/www.casino.org\/news\/betfred-customer-seeking-2-million-summary-judgment-over-jackpot\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"News","item":"https:\/\/www.casino.org\/news\/"},{"@type":"ListItem","position":2,"name":"Legal","item":"https:\/\/www.casino.org\/news\/legal\/"},{"@type":"ListItem","position":3,"name":"Betfred Customer Seeking \u00a32 Million Summary Judgment Over Malfunctioning Jackpot"}]},{"@type":"WebSite","@id":"https:\/\/www.casino.org\/news\/#website","url":"https:\/\/www.casino.org\/news\/","name":"Casino.org","description":"Latest Casino and Gaming News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.casino.org\/news\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b","name":"Philip Conneller","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/image\/","url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png","contentUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png","caption":"Philip Conneller"},"description":"In Philip Conneller\u2019s eight years with Casino.org, he has covered the gaming industry from Las Vegas to Macau and everything in between. He currently focuses his coverage on gaming law, white-collar crime, global money laundering, tribal gaming, politics, and regulation. Philip was the original features editor for poker\u2019s Bluff Magazine and editor for Bluff Europe, which he helped launch. His writing has also been featured in ESPN, Forbes, Time Out, The Sun, and The Daily Star, as well as iGaming Business, eGaming Review, and numerous other industry news and tech websites. His news stories for Casino.org\/news have been linked by The Washington Post, The Daily Mail, People Magazine, and Jimmy Fallon's Tonight Show, among many others. Philip once won $20,000 with 7-2 off-suit. He has been reprimanded for unwittingly playing Elton John\u2019s piano on two separate occasions on both sides of the Atlantic. He became a writer because he is a lousy pianist. Philip lives outside London with his wife and children, where he spends his time agonizing about Arsenal FC. Contact Philip at philip.conneller@casino.org.","sameAs":["https:\/\/muckrack.com\/philip-conneller","https:\/\/www.linkedin.com\/in\/philip-conneller-1495a48\/?originalSubdomain=uk","https:\/\/x.com\/casinoorgphilc"],"url":"https:\/\/www.casino.org\/news\/author\/phillip-conneller\/"}]}},"_links":{"self":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/posts\/151599"}],"collection":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/comments?post=151599"}],"version-history":[{"count":0,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/posts\/151599\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/media\/151600"}],"wp:attachment":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/media?parent=151599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/categories?post=151599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/tags?post=151599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}