{"id":259864,"date":"2023-02-14T19:42:22","date_gmt":"2023-02-15T01:42:22","guid":{"rendered":"https:\/\/www.casino.org\/news\/?p=259864"},"modified":"2023-02-15T11:44:00","modified_gmt":"2023-02-15T17:44:00","slug":"william-hill-nevada-apps-remain-down-after-super-bowl-sunday-snafu","status":"publish","type":"post","link":"https:\/\/www.casino.org\/news\/william-hill-nevada-apps-remain-down-after-super-bowl-sunday-snafu\/","title":{"rendered":"William Hill Nevada Apps Remain Down After Super Bowl Sunday Snafu"},"content":{"rendered":"

Representatives from Caesars Entertainment said Tuesday the company is continuing to work on restoring the William Hill mobile sports betting apps in Nevada after \u201can unforeseen technical issue\u201d caused the sportsbook\u2019s operations to crash in the Silver State during Sunday\u2019s Super Bowl.<\/p>\n

\"William<\/a>
The William Hill sportsbook at the OYO Casino in Las Vegas. The sports betting operator owned by Caesars Entertainment said “an unforeseen technical issue” led to its retail sportsbook and apps shutting down during Sunday’s Super Bowl. While the brick-and-mortar locations were up and running as of Tuesday morning, the online apps remained down, according to a statement. (Image: Yelp)<\/figcaption><\/figure>\n

In a statement posted on William Hill\u2019s US Twitter page, the company said the William Hill platform went down because of a technical issue near the end of the first half of the game between the Kansas City Chiefs and the Philadelphia Eagles. The incident knocked the William Hill and the Caesars Sportsbook by William Hill apps and all of William Hill\u2019s retail locations in Nevada.<\/p>\n

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The team has been aggressively working to bring the platform back to full functionality as quickly as possible,\u201d the statement read. \u201cWe have pinpointed the cause of the system failure and are now working through the resolution with all of our available resources.\u201d<\/p>\n<\/blockquote>\n

The company operates more than 100 retail and kiosk locations across the state. Tuesday\u2019s statement noted the retail sites were back up and running, leaving just the Nevada apps offline.<\/p>\n

As it did in previous messages over the last 48 hours, William Hill apologized for the \u201cfrustration and inconvenience\u201d bettors felt during one of the biggest events of the year.<\/p>\n

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pic.twitter.com\/SNAv6rhhug<\/a><\/p>\n

— William Hill US (@WilliamHillUS) February 14, 2023<\/a><\/p><\/blockquote>\n