{"id":65729,"date":"2017-12-26T14:00:09","date_gmt":"2017-12-26T22:00:09","guid":{"rendered":"https:\/\/www.casino.org\/news\/?p=65729"},"modified":"2017-12-19T13:38:17","modified_gmt":"2017-12-19T21:38:17","slug":"las-vegas-switches-gears-for-2017-marketing-strategies","status":"publish","type":"post","link":"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/","title":{"rendered":"Las Vegas Switches Gears for 2017 Marketing Strategies: Courting Millenials, Skirting Tragedy"},"content":{"rendered":"

It was a changing year in 2017, as Dr. Phil would say, for Las Vegas and the city’s tried-and-true iconic marketing strategies. Hoping to lure more millennials and ultimately to bounce back from one of the worst tragedies since the MGM fire in 1981 that killed 85 people, Sin City finished out the year still grappling with this Brave New World.<\/p>\n

\"Las
Las Vegas\u2019 typically brash marketing was replaced by a grassroots swell of support on social media in the wake of the worst mass shooting in modern American history. (Image: John Locher\/Associated Press)<\/figcaption><\/figure>\n

Virtual Reality Immersion<\/strong><\/h2>\n

While the first commercially available virtual reality (VR) headsets were released mid-2016, with a slower than expected uptake, it was only this year that the marketing power of the medium truly began to be realised.<\/p>\n

Zombie Survival<\/em> is just one of the immersive VR experiences at Las Vegas\u2019 first ever free-roaming multi-player VR arena, which opened in September at MGM\u2019s palace of millennial skill-gaming, LEVEL UP<\/a>.<\/p>\n

But Caesars harnessed onto the power of virtual reality to really sell a city. Its VR experience at the Linq allows you to soar like an eagle above the “architectural wonders” of Las Vegas, or tightrope walk from one hotel tower to another “confronting your fear of heights without ever leaving the ground.”<\/p>\n

Expect many more compelling and creative experiences in the coming years from casino companies as this exciting new technology develops.<\/p>\n

Sharknado Live<\/strong><\/h2>\n

More traditional Vegas shows continued to be a big draw, but there was also talk of a new genre of entertainment, such as Sharknado Live<\/em>, a musical send-up of the hammy sci-fi series which is set to open at a yet-unnamed Caesars property sometime in 2018.<\/p>\n

But for all this new-fangled tech and talk of embracing the future and attracting millennials through arcade-style gaming and non-gaming amenities, the Las Vegas Convention and Visitors Authority (LVCVA) reverted to a tried-and-tested classic when it came to its overall marketing campaign in 2017.<\/p>\n

What Happens Here, Continues to Air Here<\/strong><\/h2>\n

The iconic slogan, \u201cWhat happens here, stays here<\/a>\u201d was back on our screens in a new TV spot, and translated into three different languages in a bid to capture a wider global audience.<\/p>\n

Because if it ain\u2019t broke, why fix it? The “What Happens Here” campaign has been one of the most successful advertising pushes of all time, encapsulating perfectly the city\u2019s promise of escapism and boundless adult freedom.<\/p>\n

Created in 2003 by ad agency R&R Partners, it has inspired movies like The Hangover <\/em>and What Happens in Vegas<\/em>, which have helped to propel it into the pop culture vernacular.<\/p>\n

Meanwhile, MGM\u2019s Welcome to the Show<\/em>\u00a0ad-opic was a yawning, clich\u00e9d, and very pleased-with-itself social media and TV campaign, hellbent on asserting the company\u2019s perception of itself as an entertainment giant. It barely mentioned gambling.<\/p>\n

\u201cWe are not in the hotel business, we are in the holy sh*t business,\u201d it claimed.\u00a0\u00a0<\/strong><\/p><\/blockquote>\n

\u201cWe invented MGM to entertain the human race, to blow the mind of all mankind,\u201d it added, even more preposterously, as it showed shots of real Roman coliseums, Viennese waltzes (that one was inexplicable), and other well-known events with which the company clearly wished to be associated.<\/p>\n

Harvest Festival Horror<\/h2>\n

But on October 1, 2017, within 30 minutes of the worst mass shooting in modern American history<\/a>, the LVCVA the campaign was pulled indefinitely. MGM\u2019s Show<\/em> followed shortly afterwards, deemed “too festive” in the aftermath of the tragedy.<\/p>\n

\u00a0\u201cIt would be completely insensitive to go out with a sort of carefree, have fun, let loose kind of message,\u201d R&R Partners CEO Billy Vassiliadis told the Las Vegas Review Journal<\/em> about the LVCVA campaign.<\/strong><\/p>\n

More likely, the “holy sh*t” business suddenly took on a dark meaning that was never intended,\u00a0 but that would forever be echoed after the Mandalay Bay shootout that took the lives on 58 and injured more than 500.<\/p>\n

Suddenly, not only was Vegas under the spotlight, it was under it in both newly horrible and glorious ways. The city’s first responders’ speedy and selfless commitment to getting victims to care was broadcast everywhere, and a softer, more human face became indelibly etched on the Las Vegas Strip’s previously daunting facade.<\/p>\n

But how do you market a city so famous for being brash and glitzy and fun as it faces the most somber moment in its history? That was the conundrum now faced by Sin City’s marketing gurus.<\/p>\n

#VegasStrong<\/strong><\/h2>\n

For most, the answer was, you don\u2019t. You can\u2019t market “adult fun” reverentially. Instead, it was a time to pause and reflect, before this resilient city and its people decided to get the party started again.<\/p>\n

Meanwhile, #VegasStrong was trending organically on Twitter, as people from all over the world who loved the city offered support.<\/p>\n

But it took MGM just two weeks to cobble together its own #VegasStrong TV ad spot, narrated by Andre Agassi. “Together we are one, together we rise, together we shine,” was the message superimposed over an image of the Strip, before the spot cut away to the MGM logo.<\/p>\n

\n

Reactions were mixed, although many accused the company of attempting to commodify a major tragedy. Somehow, MGM had managed to replace an already tacky ad with something profoundly more distasteful, making the gaming conglomerate winner for “Worst All-Around Casino Marketing” in 2017 in our own informal poll.<\/p>\n<\/div>\n

A concurrent LVCVA\u00a0Visit Las Vegas<\/em> campaign looked like a compilation of Facebook images put to one of that social media’s low-tech algorithm pseudo-videos. With nearly funereal music and a tone so boring and somber, it mostly put us to sleep, we can only hope that 2018 sees a renewed commitment to market Las Vegas for what it truly is about: gambling, drinking, dining, shopping, and getting no sleep.<\/p>\n","protected":false},"excerpt":{"rendered":"

It was a changing year in 2017, as Dr. Phil would say, for Las Vegas and the city’s tried-and-true iconic marketing strategies. Hoping to lure more millennials and ultimately to bounce back from one of the worst tragedies since the MGM fire in 1981 that killed 85 people, Sin City finished out the year still […]<\/p>\n","protected":false},"author":42,"featured_media":65730,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[62,3313,10,18],"tags":[],"acf":[],"yoast_head":"\nLas Vegas Switches Gears for 2017 Marketing Strategies<\/title>\n<meta name=\"description\" content=\"Vegas marketing took some new twists and turns in 2017, but the tragedy surrounding October 1 shooting made advertising agencies to rethink their campaigns.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Las Vegas Switches Gears for 2017 Marketing Strategies\" \/>\n<meta property=\"og:description\" content=\"Vegas marketing took some new twists and turns in 2017, but the tragedy surrounding October 1 shooting made advertising agencies to rethink their campaigns.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/\" \/>\n<meta property=\"og:site_name\" content=\"Casino.org\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Casino.OrgNews\" \/>\n<meta property=\"article:published_time\" content=\"2017-12-26T22:00:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-12-19T21:38:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2017\/12\/800.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Casino.org Staff Writer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Casino_Org\" \/>\n<meta name=\"twitter:site\" content=\"@Casino_Org\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Casino.org Staff Writer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/\",\"url\":\"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/\",\"name\":\"Las Vegas Switches Gears for 2017 Marketing Strategies\",\"isPartOf\":{\"@id\":\"https:\/\/www.casino.org\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2017\/12\/800.jpg\",\"datePublished\":\"2017-12-26T22:00:09+00:00\",\"dateModified\":\"2017-12-19T21:38:17+00:00\",\"author\":{\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/8c48bf89dc86da77b4d856c7b3b78d77\"},\"description\":\"Vegas marketing took some new twists and turns in 2017, but the tragedy surrounding October 1 shooting made advertising agencies to rethink their campaigns.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/las-vegas-switches-gears-for-2017-marketing-strategies\/#primaryimage\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2017\/12\/800.jpg\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2017\/12\/800.jpg\",\"width\":640,\"height\":360,\"caption\":\"Las Vegas\u2019 typically brash marketing was replaced by a grassroots swell of support on social media in the wake of the worst mass shootings in modern American history. 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