It’s not fun and it’s not funny.<\/figcaption><\/figure>\nCasinos can’t stop there. They have to wrangle their restaurant and show partners and insist they stop jacking up nonsense convenience fees and moronic CNF charges. Why? Because they’re a reflection on the casinos and Las Vegas itself.<\/p>\n
And as great as Las Vegas is, people will stop coming. Many tell us they already have.<\/p>\n
Visitors are willing to pay for great experiences, but they won’t tolerate feeling ripped off. They demand value, and Las Vegas has to make a concerted, coordinated, committed effort to provide it again.<\/p>\n
Update (9\/27\/18): Strip gambling revenue was down more than 12% year-over-year in August 2018. It was down in July as well. Trust us, they’re listening.<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"
The world’s two biggest casino companies, Caesars Entertainment and MGM Resorts, are sending surveys to customers to determine why they’re displeased with Las Vegas and visiting less often. We know why, but don’t want to ruin the suspense. The surveys are telling in both their timing and substance. Here’s a section of the survey from […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"acf":[],"yoast_head":"\n
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